รายละเอียดงาน

ตำแหน่ง : Front Office Manager

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จำนวนอัตรา : 1

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รูปแบบงาน : งานประจำ

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วุฒิการศึกษา : ปริญญาตรี ขึ้นไป

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เงินเดือน : ตามประสบการณ์

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คุณสมบัติผู้สมัคร
Iniala is a new and exclusive 6-star Villa Residences on Natai Beach, north of Phuket. The Residences have been individually and uniquely created by world famous designers and Iniala boasts Thailand’s first Michelin 3-star Restaurant, and a level of service that is unparalleled. We are looking for outstanding Front Office Manager to join our team.

Job Description:
- Responsible for managing front office operations, establishing and maintaining standards of service
- Directs the Front Office staff, by coaching, counseling, providing guidance, correcting work, while motivating team to improve and maintain positive morale
- Provides training for the Front Office staff, to include completing performance reviews.
- Establish standards and procedures for work for the Front Office. Plans work schedules and daily assignments to ensure adequate service, according to labor standards and occupancy
- Interview, hire, train, resolve problems, provide open communication and recommend discipline and/or termination when appropriate
- Maintain company programs and ensure service standards are met throughout the Front Office team
- Prepare reports and forecasts in order to maximize revenue and enhance guest service and minimize expenses; prepare budgets as needed
- Resolve guest concerns/complaints; address root issue
- Monitor front office systems and technology
- Other duties and responsibilities as assigned
- Maintain a safe work environment for co-workers and a safe hotel for guests
- Maintains strong influence within all hiring, training, performance evaluations, discipline and/or termination decisions.
- Responsible for receiving, processing and investigating complaints made per the existing harassment policy.


Required Experience:
- 3- 5 years of experience in hotel industry, preferably five-star hotels
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Excellent communication skills, both verbally and in wring, to respond to guest requests and give direction to co-workers;
- Strong computer skills
- Good team-work, opened-mind, positive attitude and great service mind
- Maintains professionalism at all times, demonstrating courtesy and respect to guests and co-workers
- Ability to manage and resolve conflicts Ability to multitask

Please send us your CV in English outlining previous experiences plus referees and salary expectation to hr@iniala.com

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สถานที่ปฏิบัติงาน
Natai Beach, Khokkloi

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วันที่ประกาศ : 13 พ.ย. 57

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ผู้เข้าชม : 979

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ข้อมูลการติดต่อ

Iniala Natai Ltd
Natai Beach, Khokkloi

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ติดต่อ : Director of Human Resources
โทรศัพท์ : 6676429420
อีเมล์ : hr@iniala.com
เว็บไซต์ : http://www.iniala.com

งานทั้งหมดของบริษัทนี้ แผนที่บริษัท

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