รายละเอียดงาน

ตำแหน่ง : Front Office Manager

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จำนวนอัตรา : 1

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รูปแบบงาน : งานประจำ

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วุฒิการศึกษา : ปริญญาตรี ขึ้นไป

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เงินเดือน : ตามตกลง

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คุณสมบัติผู้สมัคร
Duties & Responsibilities:

1. Oversee effective day-to-day running of Front Office Department in achieving the goals
2. Meet and greet all Return Guests and VIP guests of the hotel.
3. Ensure that all issues relating to guest satisfaction are dealt with and followed up on a timely and professionally manner.
4. Conduct regular associate training, monthly meeting, and monitor training tracking system for all associates to ensue their effectiveness and productivity.
5. Develop departmental training and activities in order to continuously improve associate skill and knowledge.
6. Develop and maintain standards and procedural manuals both SOP and best current practice in relating to front office operation. (The developing SOP is to be approved by supervisor before implementation).
7. Regular inspections of all sections to ensure that the quality standards are maintained and in good working condition.
8. Ensure the staffing levels in line with hotel occupancy and productivity.
9. Develop and maintain a motivational working environment within the department.
10. Ensure associates are up-to-date with current information and data of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets & promotion, spa and detox and other services and facilities.
11. Handle relevant comments or complains of hotel guests and informs to the Management through guest response program.
12. Any other duty that may be assigned by the immediate supervisor.

Position requirement:

- High Vocational / Bachelor degree graduated.
- Minimum 2 years experience in the position Front Office Manager of 3-5 star hotel operations.
- Enthusiasm for the hospitality service industry.
- Effective management and supervisory skills.
- Strong leadership and good interpersonal skill to deal effectively with employees at all levels.
- Ability to respond to guests efficiently and resolve issues.
- Hands-on experience with the ability to work well under pressure.
- Good command of English communication skills and computer literate.

Personal requirement:

: Enthusiasm, good team player.
: Ability to work in flexible hours including weekends and public holiday.
: Have sense of awareness towards clients.

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สวัสดิการ
Employee benefits:

• Salary (commensurate with experience and qualifications)
• Housing Allowance
• Service Charge Guarantee@ 4,000THB
• Staff Meals
• Uniform /Laundry
• Social Welfare
• Life & Health Insurance
• Annual Medical Check up
• At least 6 days off per month
• 14 day National Public Holidays
• Vacation
• Bonus

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สถานที่ปฏิบัติงาน
88 Moo 5 Choengmon , Tambol Bophut
Amphur Koh Samui , Suratthani 84320

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วันที่ประกาศ : 25 มิ.ย. 57

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ผู้เข้าชม : 498

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ข้อมูลการติดต่อ

Absolute Sanctuary Koh Samui
88 Moo 5 Choengmon , Tambol Bophut
Amphur Koh Samui , Suratthani 84320

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ติดต่อ : HR
โทรศัพท์ : 077-601190-9
อีเมล์ : hr@absolutesanctuary.com
เว็บไซต์ : http://www.absolutesanctuary.com

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